Chicago O’Hare International Airport (ORD)

Chicago O’Hare International Airport is considered to be the most remarkable and largest aviation facility in the world that serves as the main air transportation center in the United States. The airport is the world leader in the number of flights performed and is ranked among the 5th busiest airports by annual passenger traffic. It handles more than 857,000 aircraft operations in 2025 and serves almost 2,300 flights each day. It is the main hub for United Airlines and a hub for American Airlines, connecting Chicago and other destinations.

Here, we provide all the necessary information about the airport to make your travels comfortable and hassle-free. We present all the relevant information from maps of terminals to the best restaurants, parking rates, and contact details.

Everything About Chicago O’Hare International Airport 

Below, you will see a table with important information related to Chicago O’Hare International Airport, such as its terminals, location, authorities, and statistics.

Terminals Overview at Chicago O’Hare International Airport (ORD)

There are four operating terminals at Chicago O’Hare International Airport: Terminal 1, 2, 3, and 5 (no Terminal 4, previously a bus station). Terminal 1, 2, and 3 provide flights for both domestic and some international destinations, while Terminal 5 is an international airport terminal.

Terminals 1, 2, and 3 are inter-connected airside by pedestrian bridges, yet walking through terminals takes 10-20 minutes. The Airport Transit System (ATS), a free automated light rail, connects all four terminals within 3-10 minutes and operates round-the-clock.

An $8.5 billion redevelopment project named O’Hare 21 has started at Chicago O’Hare International Airport, and it will include building a new Global Terminal replacing Terminal 2 (domestic and international flights combined), while a Concourse D satellite terminal with 19 gates is planned to be completed by the end of 2028.

What Major Airlines Are Operating at ORD Airport?

O’Hare Airport is a world-class airport that features flights from various airlines across the world. The airlines make it easy for travelers to get from Chicago to many different locations in the world. Take a look at some of the major airlines operating in and out of ORD airport:

• Aer Lingus
• Air Canada
• Air France
• Air India
• Alaska Airlines
• American Airlines
• American Eagle
• Austrian Airlines
• British Airways
• Cathay Pacific
• Copa Airlines
• Delta Air Lines
• Egyptair
• El Al
• Emirates
• Ethiopian Airlines
• EVA Air
• Finnair
• Frontier Airlines
• Iberia
• Japan Airlines (JAL)
• JetBlue
• Korean Air
• LATAM Airlines
• LOT Polish Airlines
• Lufthansa
• Oman Air
• Philippine Airlines
• Qatar Airways
• Royal Jordanian
• Scandinavian Airlines (SAS)
• Sun Country Airlines
• Swiss International Air Lines
• Turkish Airlines
• United Airlines
• Volaris

Which Services Contribute to Ease of Use for ORD Airport?

The list of services provided at O’Hare is extensive and goes beyond the mere transportation of travelers. Some examples include:

Complimentary Wi-Fi: O’Hare Airport provides free Wi-Fi in all of its four terminals. Connect your device to “ORD Free Wi-Fi” and accept the terms and conditions to start using the internet.

Powered Workstations and Charging Ports: Powered workstations and charging stations with USB cables can be found in gates throughout all terminals. Keep yourself plugged in and connected as you move through the airport.

Pet Relief Areas: Designated pet relief areas can be found in the terminals for ticketed passengers who travel with pets. These pet areas can be found with the help of terminal maps on the O’Hare Airport website. Always keep your pets on a leash and have your pet carrier at hand while moving around terminals.

Lost and Found: The Lost and Found service provided by O’Hare allows you to locate your items that have been left behind at the airport, either in the terminals, security screening checkpoints, or other common areas of the airport.

Special Needs Assistance: O’Hare Airport is entirely ADA compliant and offers wheelchairs, accessible restrooms, and special needs zones in every terminal. Assistance may be requested from one’s airline company or directly from customer service representatives at the airport.

Mother’s Rooms/Lactation Suites: All terminals at O’Hare feature lactation suites that provide mothers with a space to nurse their babies comfortably. Such nursing spaces are located in the secured area.

Yoga Room/Health Club: In addition to regular rest areas, passengers will find a yoga room at O’Hare. Moreover, a health club with a pool and fitness rooms is offered – rare amenities provided in a US airport.

FedEx Services: Passengers have access to FedEx offices at O’Hare to send documents and luggage before going to their boarding gate.

Restrooms: Clean and comfortable restrooms are available in all four terminals, including restrooms for families and ADA-compliant facilities.

On-site hotel – ORD: There is an on-site hotel – the DoubleTree by Hilton Chicago O’Hare, which is connected to Terminal 2 by a bridge. The hotel provides a gym, a business center, and a choice of restaurants such as Gibson’s Steakhouse and BC Bistro.

Does Chicago O’Hare International Airport Have Lounges?

Chicago O’Hare is one of the airports that has a wide range of lounges, with over 16 in all of the terminals available for use while waiting for flights. Each lounge provides comfortable seating, complimentary refreshments, and free Wi-Fi access, among other facilities.

United Club: Five lounges belong to United Airlines, and they are located at United hubs at ORD. Three of the lounges are in Terminal 1, while the remaining two are found in Terminal 2. Members of United MileagePlus who are eligible, United Club members, and passengers traveling on United Airlines flights in business or first class are all eligible to access these clubs.

United Polaris Lounge: The United Polaris Lounge, which belongs to United Airlines, is in Terminal 1 at ORD and caters to premium travelers on long-haul flights. This facility has a full-service dining area, showers, and a relaxing environment for international departure passengers.

American Airlines Admirals Club & Flagship Lounge: Four lounges operated by American Airlines can be found in Terminal 3 of O’Hare Airport. The Flagship Lounge allows passengers in first/business class on qualifying flights to use the facility. 

Delta Sky Club: The Delta Sky Club can be found in Terminal 5, between gates M11 and M14, and was included as an addition to a $1 billion Terminal 5 refurbishment program. This club offers a modern space with elevated dining, seating, and showers.

Air France Lounge: The Air France Lounge can be accessed in Terminal 5, next to gate M17. Members who can access this lounge include Air France business class passengers, Flying Blue Gold/Platinum members, and Priority Pass members holding an international boarding pass.

Swissport Lounge: Located in Terminal 5, the Swissport Lounge can be accessed by Priority Pass members holding an international boarding pass. The lounge offers refreshments, Wi-Fi, and seating.

LOT Business Lounge: Polish carrier LOT offers a business lounge in Terminal 5, featuring shower suites and dining options. Eligible passengers are members traveling on LOT and partner airlines.

Family Lounge: Families with young children traveling through Terminal 2 have access to a Family Lounge offering play areas, child-friendly seating, stroller storage, charging stations, and live entertainment.

USO Lounge: USO Center at O’Hare Airport offers a designated place for active-duty military personnel, their families, and veterans where one can rest, use the computer, get access to charging stations, enjoy a café lounge, and watch TVs for free.

What Are the Top Shopping Places at ORD?

Various retail stores cater to different needs within O’Hare Airport terminals. Below you will find information on the main shopping categories that can be found in ORD:

Travel Essentials and Convenience:

• Hudson News (terminal-specific)
• Relay
• 360 Marketplace
• InMotion Entertainment (Gates B7 & H2)

Books and Travel Related Products:

• Barbara’s Bookstore (Gate C15) – a favorite Chicago local bookstore

Electronics:

• InMotion Entertainment
• Best Buy Express

Candy, Gifts, and Specialty Items:

• Garrett Popcorn Shops – famous for caramel and cheese popcorn
• Vosges Haut-Chocolat

Fragrances, Fashion, Beauty, and Accessories:

• Coach
• Michael Kors
• MAC Cosmetics
• Sunglass Hut
• L’Occitane

Soccer Team Merchandise:

• Chicago Sports (Cubs, Bears, White Sox)
• Chicago Blackhawks Store
• Chicago Tribune Store

Duty-free Shopping:

• Dufry Duty-Free Store (Gate C17, Terminal 5)

For Kids:

• Build-A-Bear Workshop (Terminal 3)

Dining at ORD Airport: Which One to Choose?

No matter whether you prefer a sit-down restaurant or something less fancy, there is a great variety of eateries in O’Hare terminals. Besides various chain restaurants, there is a wide range of Chicago-themed restaurants available at O’Hare International Airport.

Dining in Terminal 1:

• Berghoff Café (an old Chicago tradition dating back to 1898)
• Gold Coast Dogs
• Wicker Park Sushi
• Tortas Frontera by Rick Bayless
• Dunkin’
• Starbucks

Dining in Terminal 2:

• Goose Island Brewing Company
• Reyes Barbecue
• Subway
• McDonald’s
• Panda Express

Dining in Terminal 3:

• Saladworks (Gate C19)
• Home Run Inn Pizza
• Reggio’s Pizza
• Wolfgang Puck
• Chick-fil-A
• Annex by Tony Mantuano
• Intelligentsia Coffee

Dining in Terminal 5 (International):

• Andiamo Italian Ristorante
• Wingstop
• Manchu Wok
• Kafe Leopold (Austrian restaurant)
• Bravo Cucina Italiana
• Panda Express
• Starbucks

Dining in Several Terminals:

• McDonald’s
• Burger King
• Subway
• Dunkin’
• Starbucks
• Potbelly Sandwich Works

Interactive Terminal Map of Chicago O’Hare International Airport

The Interactive Terminal Map of ORD is a convenient way to navigate through one of the largest and busiest airports in the world. The digital map of O’Hare available at the FlyChicago site and the mobile application of the Chicago airport gives the possibility to locate yourself precisely inside any of the terminals. The map shows you how to get to gates, check-in counters, security checkpoints, and facilities in the nearest vicinity.

This interactive map features pet relief centers, nursing stations, and accessibility options. Using ORD’s digital map before you embark on the trip will make your airport experience easier.

Contact Information of Chicago O’Hare International Airport (ORD)

Contact O’Hare Airport staff for any kind of help you may need, be it related to your luggage, parking, or other concerns regarding your flight.

Conclusion

O’Hare International Airport at Chicago is considered to be among the most influential airports in the world with its unparalleled air services, terminals, and constantly upgrading airport facilities owing to its groundbreaking project O’Hare 21. With its record-breaking operations of flights, its iconic Chicago cuisine, and excellent transportation connections to the city, the ORD Airport ensures your comfort and convenience as it takes you to any place around the globe.

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