Hartsfield-Jackson Atlanta International Airport (ATL)

The busiest and most efficient airport in the world is the Hartsfield-Jackson Atlanta International Airport (ATL). With over 225 domestic and international destinations spread across North America, Latin America, Europe, Africa, the Middle East, and Asia, ATL is much more than a transit hub; it is a destination to the world in its own right.

Travelers have a wide range of restaurants and shopping options with its award-winning concessions program, ATL Skypointe. The ATL Airport Art program also makes the experience even more pleasant, but there are also currency exchanges, pet relief zones, children’s play zones, and many other facilities that can be found throughout the terminals.

ATL Airport Overview: Contact, Address, and Key Details 

The following table gives crucial contact and location information of the airport. Use it to contact the professionals at the airport about the check-in procedures, the location of the terminals, boarding support, and so on.

ATL Airport Contact Numbers

ATL Terminals: Domestic and International Gateways

The ATL has 2 large single-storey passenger terminal buildings that have 7 parallel concourses. All the 28 airlines that operate at the airport have their operations managed by these concourses, which also provide a complete variety of counters, service desks, and passenger facilities.

The 7 concourses are:

• Concourse T
• Concourse A
• Concourse B
• Concourse C
• Concourse D
• Concourse E
• Concourse F (International Terminal)

The concourses are situated on different sides of the airport and are conveniently linked with each other with the help of an automated train system, which facilitates easy movement between terminals.

Airline Serves At Hartsfield-Jackson Atlanta International Airport

ATL is home to 28 passenger airline companies, 12 local and 16 international. Contact numbers of customer services can be seen in the tables below.

Domestic Airlines

International Airlines

Services And Amenities

ATL provides a wide variety of services that cater to the comfort and convenience of every passenger, including families, passengers with access needs, and passengers with pets.

Check-In and Service Counters.

ATL has manned service desks in all its terminals that help in ticketing, check-in, baggage claims, and general inquiries. Special service attendants at every check-in will be available to assist passengers with any pre-boarding needs.

EV Charging Stations

The airport has electric vehicle charging stations located throughout the campus (in the North and South Domestic terminals, the International terminal (Level 2), the Park-Ride lot, the West Parking Deck, and other ATL facilities).

Financial Services & ATMs

Truist Bank, which is situated in the Domestic Terminal, offers banking facilities, an ATM, and currency exchange. There are other ATMs within the different concourses where travelers can find them.

Free Wi-Fi

All terminals, concourses, and public areas have complimentary high-speed Wi-Fi, allowing passengers to stream entertainment and stay connected during their stay at the airport.

Medical Services

More than 200 Automated External Defibrillators (AEDs) are strategically located in all terminals, concourses, and off-site areas to respond to medical emergencies promptly.

Pet Relief Areas

Each concourse has Indoor Service Animal Relief Areas (SARAs), which are located at Gates T7, A10, E15, F7, B33, C17, and D-Centerpoint. Other outdoor spaces are:

• Domestic Terminal South (outside doors W1 and W2) Dog park in the Ground Transportation area.
• Relief area on the arrivals level of the International Terminal (outside door A1).

Lost & Found

Objects that are left in an aircraft or at a gate are to be reported to the corresponding airline. Articles that have been abandoned at the terminal or security checkpoints are processed by ATL Lost and Found:

• Email: lost@aatc.org
• Address: Domestic Terminal Atrium, 3rd floor (opposite USO Office)
• Hours: 7:00 a.m. to 9:00 p.m., Monday to Friday (except weekends and holidays)

Parking in the ATL Airport

ATL provides a variety of parking services to both domestic and international travelers. With short-term hourly lots to cost-effective long-stay options, there is a parking option that fits any requirement. The following table summarises the available options and the daily rates.

Ground Transportation Options

ATL has a wide variety of ground transportation services to meet the schedule, budget, and destination of all travelers; from downtown Atlanta to the suburbs and beyond.

Shared-Ride Shuttle Services

Shared-ride shuttles are a low-cost service that may be used by individuals and small groups traveling to the major city regions. Pickups are made at the Domestic Terminal Ground Transportation Center (Aisle B). Door A3 is close to the International Terminal pickup; it is better to book in advance. The approximate costs per head are as follows:

• Downtown Atlanta: ~$16.50
• Midtown: ~$18.50
• Buckhead: ~$30.00

Hotel Shuttle Services

There are numerous hotels in the area of ATL, which offer free shuttle services every 15-30 minutes. Pickup will normally be at Aisle C of the Ground Transportation Center (Domestic Terminal), and a few hotels are also served at the International Terminal.

Taxis & Limousine Services

Direct, point-to-point transportation is also possible by taxi, which does not require any waiting time. There are pickup zones at the Domestic Terminal (Concourse A) and in front of the International Terminal on the arrivals level. The limousine and personal car services have to be booked beforehand and usually come to the curb side or the terminal atrium.

Rideshare (Uber, Lyft, and others)

Rideshare platforms that use apps operate at ATL in the following locations:

• North Economy Parking Area, Domestic Terminal.
• International Terminal: Adjacent to Doors A1/A2, outer curb of the arrivals level.

MARTA Public Transport

MARTA (Metropolitan Atlanta Rapid Transit Authority) offers quick and cheap rail transport straight between the Domestic Terminal and Downtown, Midtown, and North Atlanta. The trains are frequent and provide a good alternative to road transport during rush hours.

ATL SkyTrain & Rental Car Center

The Rental Car Center (RCC) is a concentration of all the large car rental firms within a single building and linked by the free ATL SkyTrain to the terminal. The SkyTrain is 24/7, and it takes about 5 minutes to get to the terminal, as well as serving directly in some of the airport hotels and parking zones.

Long-Distance & Regional Travel

ATL is linked to neighbouring cities and states by Greyhound and other intercity buses.  The Amtrak links can be made by using the local stations that can be accessed either by taxi or bus.

Frequently Asked Questions