Airports are usually regarded as mere transit hubs -where everybody is in a hurry to get to a better place. Doha, Qatar, Hamad International Airport (DOH) is the exception. As soon as you enter it does not seem like an airport, but more of a luxurious place to visit.
The airport has been renowned due to its global facilities, amazing architecture, and a perfect combination of modern architecture and Qatari tradition. It be it the legendary giant teddy bear sculpture, shopping experience or the relaxing lounges – each spot is designed to make your tour a memorable one.
DOH Airport Basic Information
| Airport Name | Hamad International Airport |
| IATA / ICAO Code | DOH / OTHH |
| Location | Doha, Qatar |
| Coordinates | 25°16′23″N 51°36′29″E |
| Official Website | dohahamadairport.com |
| Terminal Layout | 1 Main Terminal with 5 Concourses (A–E) |
| Airlines Operating | 84 Airlines |
| Hub For | Qatar Airways, Qatar Executive, Air Arabia, Pegasus Airlines, flydubai |
| Destinations Served | 197+ destinations worldwide |
| Elevation | 11 metres above sea level |
Contact Directory
| Service | Phone | |
| HIA Call Centre & Lost Property | (+974) 4010 6666 | contact-us@hamadairport.com.qa |
| Airport Police | (+974) 4010 9666 | — |
| Fire & Medical Emergency | (+974) 4010 9222 | — |
| Qatar Duty Free | (+974) 4010 1469 | tellus@qatardutyfree.com.qa |
| Lost Luggage (Qatar Aviation) | (+974) 3307 2482 | llqas@qataraviation.com |
| Qatar Airways Airport Sales | (+974) 4023 0000 | qraptsales@qatarairways.com.qa |
| Qatar Airways Contact Centre | (+974) 4144 5555 | tell-us@qatarairways.com.qa |
| Al Maha Services | (+974) 4010 1515 | almahaservice@qatarairways.com.qa |
| Civil Aviation Authority | (+974) 4455 7333 | info@caa.gov.qa |
| Passport & Immigration | (+974) 4462 1386 | — |
| Security | (+974) 4010 9555 | psa@moi.gov.qa |
| Media Contact | — | hiamedia@hamadairport.com.qa |
Terminal & Concourse Layout
The DOH has only one huge terminal as compared to most international airports that have numerous terminals that do not have any connection. This makes navigation easy and makes all services to be under a single roof.
| Total Terminal Area | 845,000 m² |
| Number of Runways | 2 |
| Contact Gates | 62 |
| Remote Stands | 128 |
| Concourses | A, B, C, D, and E |
Concourse Overview
There are numerous concourses that serves in DOH and here are there information:
- Concourse A – Qatar Airways main landing and high-end passengers. The Golf Simulator, Gym, Squash Courts, quiet rooms and the Be Relax Spa are hosted.
- Concourse B – This area houses the Oryx Airport Hotel and the Vitality Wellbeing and Fitness Centre including a 25-metre swimming pool. Quiet rooms and sleepover pods available too.
- Concourse C – Includes the Oryx Garden Hotel, Swimming Pool, Orchard relaxation area, Play Area, lost and found offices. Also has Sleepover facilities.
- Concourse D – Passenger rest rooms: Quiet rooms where passengers would like to get some rest during layovers.
- Concourse E – Extra concourse to accommodate international arrivals and departures.
The Operating Airlines at DOH Airport
The Hamad International Airport has over 84 airlines that fly to over 197 destinations across the world. A comprehensive list is given below.
| Airline | IATA / ICAO | Contact | Website |
| Qatar Airways | QR / QTR | +974 4449 6666 | qatarairways.com |
| Air Arabia | G9 / ABY | +974 44073434 | airarabia.com |
| Air Canada | AC / ACA | +1 514 393 3333 | aircanada.com |
| Air India | AI / AIC | +974 4442 7747 | airindia.com |
| Air India Express | IX / AXB | +974 4462 2544 | airindiaexpress.com |
| All Nippon Airways | NH / ANA | 310-782-3011 | ana.co.jp |
| American Airlines | AA / AAL | +974 4499 5736 | aa.com |
| British Airways | BA / BAW | +974 4462 2668 | britishairways.com |
| Cathay Pacific | CX / CPA | +974 4449 6688 | cathaypacific.com |
| Egypt Air | MS / MSR | +974 4441 4407 | egyptair.com |
| Ethiopian Airlines | ET / ETH | +974 4416 1010 | ethiopianairlines.com |
| Etihad Airlines | EY / ETD | +974 4462 2257 | etihad.com |
| Finnair | AY / FIN | +358 9 818 0800 | finnair.com |
| FlyDubai | FZ / FDB | +974 2030 4462 | flydubai.com |
| Garuda Indonesia | GA / GIA | +62-21-25601131 | garuda-indonesia.com |
| Gulf Air | GF / GFAT | — | gulfair.com |
| Iberia | IB / IBE | 902 400 500 | iberia.com |
| IndiGo Airlines | 6E / IGO | +91 9212783838 | goindigo.in |
| Japan Airlines | JL / JAL | 7195 3419 | jal.com |
| KLM | KL / KLM | +974 4432 1208 | klm.com |
| Kuwait Airlines | KU / KAC | 5511 2714 | kuwaitairways.com |
| Lufthansa | LH / DLH | +974 4431 0212 | lufthansa.com |
| Malaysia Airlines | MH / MHT | 5116 7727 | malaysiaairlines.com |
| Oman Air | WY / OMA | — | omanair.com |
| Pakistan International Airlines | PK / PKA | 3305 9913 | piac.com.pk |
| Pegasus Airlines | PC / PGT | 3372 8743 | flypgs.com |
| Philippine Airlines | PR / PAL | 5572 2431 | philippineairlines.com |
| Royal Air Maroc | AT / RAM | 7100 0937 | royalairmaroc.com |
| Royal Jordanian | RJ / RJZ | 5581 9468 | rj.com |
| RwandAir | WB / RWD | 7204 7971 | rwandair.com |
| Srilankan Airlines | UL / ALK | 5555 7530 | srilankan.com |
| Turkish Airlines | TK / THY | 5589 9750 | turkishairlines.com |
| United Airlines | UA / UAL | +800 100021 | united.com |
| Uzbekistan Airways | HY / UZB | 99890 955 0091 | uzairways.com |
| Virgin Australia | VA / VOZ | 61 423 450 322 | virginaustralia.com |
Passenger Services & Facilities
As soon as you enter the airport there are many services that welcome you within the airport to make your travel smoother.
Connectivity
There is free Wi-Fi in the terminal. Desks, charging stations, and internet booths Business centres are also available to those who require work. Arrivals levels have telephone and telecom booths where you can purchase and top up your SIM card.
Al Maha Meet & Greet
Personalised, high-end service with expedited immigration, customs support and dedicated staff to take you through arrival, departure or transfers. Contact: (+974) 4010 1515.
Medical & Emergency Services
The terminal has two 24-hour medical centres, one in the Arrivals Hall (pre-Passport Control) and the other in the Departures Hall (pre-Check-in). For emergencies, call (+974) 4010 9222.
Prayer Rooms
Numerous prayer rooms with men and women prayer areas, and complete ablution facilities are found all over the terminal. the interactive map of the airport can help to locate the closest room.
Quiet Rooms & Rest Zones
Concourses A, B, C and D have quiet rooms with recliner seats and low lighting. Family areas and Parents Rooms with water heaters and changing stations also exist.
Art at HIA
The terminal is a public gallery with more than 40 permanent art installations, such as Urs Fischer’s iconic lamp bear and Tom Otenesse’s Other Worlds playgrounds.
Special Assistance
DOH provides barrier-free access, personalized assistants to check-in and collect baggage, reserved parking, free wheelchairs, and special assistance lounges. The Hidden Disabilities Sunflower programme helps passengers who require more time or better communication by giving them lanyards. Physical aids (oxygen, stretchers) and adapted washrooms are available all over the terminal.
Foreign Exchange & Banking
The terminal has more than 13 currency exchange facilities such as Travelex and Al Dar, and many ATM machines, so that you are sure to be financially prepared before you go to your next destination.
Baggage Claims
The large display at Belt 3+ can be used to locate a belt assigned to the arriving passengers. Big and delicate products come on special conveyors on Belts A and B. You will find the nearest information desk and contact your airline or visit it in case of lost or damaged baggage.
Lost & Found
At Concourse C, having two points of access: Airside (North Node, Ground Floor) and Landside (Arrivals Hall). Call (+974) 4010 6666 or email contact-us@hamadairport.com.qa
Parking At DOH Airport
The airport has a well-structured and convenient parking system where the car parks are on both sides of the passenger terminal. Customers have a variety of options in standard, long-term, premium, valet, and accessible parking, and there are electric vehicle charging points.
- Standard Parking is best suited to short-term parking and charges begin at QAR 15 an hour and continue to QAR 145 per day.
- In case of long trips, there is also the option of better value with promotional packages in the form of Long-Term Parking. Weekend stays of 1–3 days cost QAR 250, while 4–7 days are priced at QAR 350, and 8–14 days at QAR 450.
- Premium Parking is the closest to the terminal, and is of particular interest to passengers of the Qatar Airways, so it has to be pre-booked. The first hour is QAR 30, the second hour is QAR 20 and the third hour is QAR 10 making it a total of QAR 60. Subsequently, there is a daily rate of QAR 200.
- To have a smoother experience, there is the option of Valet Parking at the Departures curbside, Gate 1, and at the Arrivals level, Gate 2 opposite. It also has a minimum charge of QAR 100 per two hour stay, daily charge of QAR 275 and a two day (weekend) package of QAR 450.
Shopping
An impressive place of more than 100 stores, including luxury fashion, electronic, duty-free, perfumes, sports, and local Qatari souvenirs, are housed in the terminal.
Some of the highlights are: Apple, Bvlgari, Burberry, Chloe, Dior, Dolce and Gabbana, Fendi, Gucci, Hamleys, Harrods, Hermes, Hugo Boss, Jimmy Choo, Louis Vuitton, MCM, Moncler, Mont Blanc, Omega, Pandora, Polo Ralph Lauren, Tiffany and Co., TUMI, Valentino
There is great last-minute shopping in duty-free shops, the Qatar Airways Travel Boutique, and the Souq Al Matar. Sony, Dyson, Capi Electronics and the Apple store all stock electronics.
Dining & Restaurants
DOH has more than 60 food outlets including world-rated fine dining and brands to the traditional flavours of Qatar.
- Premium Dining: Gordon Ramsay Burger, Gordon Ramsay Street Pizza, Wagamama, Giraffe World Kitchen, YO. Sushi, Yum Cha, Jaipur, Jwala, Red Grill and the Emporio Armani Ristorante.
- Cafes and Informal: Starbucks, Starbucks reserve, Costa coffee, Joe and the Juice, Jones the Grocer, Ralphs coffee, Flat White Specialty Coffee and illy Café.
- Fast Food: Burger King, KFC, Wok to Walk, Slicy, Airport Tandoor, Shawarma Station, Simit Sarayi and The Noodle Cart.
- Sweet Treats: Venchi, Maia Coffee & Chocolate, Oreo Café, Snowflakes Ice Cream and Chac’late.
Frequently Asked Questions
As a rule, no transit visa is needed to passengers who remain less than 24 hours. In case of a longer layover, it might require a transit visa. Travelling: Before travelling, check with your airline or the Qatar immigration authority.
Most of these lounges are free to Qatar Airways First and Business Class passengers as well as those with oneworld First and Business Class tickets. Other travellers can also have pay-per-access options.
Hamad International Airport is of high standards in terms of safety and security and has consistently been rated as one of the best airports in the world. Before travelling, travellers are advised to verify up-to-date travel advisories within the foreign affairs department of their respective countries, especially considering the wider regional conditions.
