Passengers traveling with Vietnam Airlines through London Heathrow Airport (LHR) will use Terminal 4 for both international departure and arrival services.
Services and Facilities Available at Vietnam AirlinesLondon Heathrow Airport
Flight Reservations and Ticket Booking
Unaccompanied Minor Assistance
Flight Changes and Rebooking
Family and Child Travel Support
Ticket Cancellations
Pet Travel Services
Refund Assistance
Travel Documentation Guidance
Online Check-In Support
Customer Service Desk
Airport Check-In Counters
Security Screening Assistance
Boarding Pass Services
Immigration and Customs Guidance
Self-Service Kiosks
Airport Lounges Information
Baggage Drop-Off
Duty-Free Shopping Access
Baggage Allowance Information
Dining and Refreshment Options
Lost and Found Assistance
Free Airport Wi-Fi
Delayed or Damaged Baggage Support
Charging Stations
Seat Selection Services
Ground Transportation Information
Flight Status Updates
Parking Assistance
Special Assistance for Passengers with Reduced Mobility
