Emirates Airlines ADD Terminal is a bustling airport designed to make traveling easy for passengers. If you have enough time between flights, there is something that will interest you. You can refresh yourself by visiting a spa, taking a walk in a serene garden, or go shopping in a variety of stores filled with amazing stuff.
Besides being a transit point, ADD Terminal provides travelers with an excellent experience from the moment of arrival till departure. The following sections highlight the amenities available at the airport to ensure that you enjoy a hassle-free and comfy journey.
Comprehensive Overview of Emirates Airlines ADD Terminal
| Airport Name | Bole Addis Ababa International Airport |
| Airport Address | Addis Ababa, Ethiopia |
| ADD Airport Phone Number | +251116652222 |
| Emirates Airlines Customer Service Number | +971 600 555 555 |
| Airport Code | ADD |
| Terminal | Terminal 2 |
| Emirates ADD Arrivals Terminal | Terminal 2 |
| Emirates ADD Departures Terminal | Terminal 2 |
| IATA Code | EK |
| ICAO Code | UAE |
| Working Hours | 24 hours |
| Email Address | customer.affairs@emirates.com |
| Official Emirates Airlines Website | http://www.emirates.com/ |
| ADD Airport Website | – |
| Instagram Page | https://www.instagram.com/emirates |
| Youtube Page | https://www.youtube.com/user/EMIRATES |
| Twitter Page | https://twitter.com/EmiratesSupport |
| Facebook Page | https://www.facebook.com/Emirates/ |
| Emirates Airlines Check-in | https://www.emirates.com/us/english/manage-booking/online-check-in/ |
| Emirates Airlines Flight Status | https://www.emirates.com/us/english/manage-booking/flight-status/ |
What Terminal is Emirates Airlines At ADD?
Emirates Airlines operates all departures and arrivals through Terminal 3 at Bole Addis Ababa International Airport.
Map of Terminal of Emirates Airlines Bole Addis Ababa International Airport
The ADD terminal of Emirates Airlines takes care of all the needs of travelers. It has relaxing lounges for you to rest in, as well as stores for shopping. Moreover, there are baby rooms and play areas for families with children. For those who need a little sleep, there is the hotel right within the terminal.
Emirates Airlines Travel Support and Check-In Services at Bole Addis Ababa International Airport
| Flight Ticket Booking | Meet and Greet Services |
| Flight Check-In Assistance | Flight Rescheduling and Changes |
| Online & Mobile Check-In | Ticket Cancellation Assistance |
| Self-Service Kiosk Check-In | Refund Processing Support |
| Boarding Pass Issuance | Immigration and Customs Information |
| Flight Information and Updates | In-Flight Meal Requests |
| Baggage Allowance Information | Special Dietary Meal Arrangements |
| Checked Baggage Services | Airport Transportation Information |
| Carry-On Baggage Assistance | Duty-Free Shopping Information |
| Excess Baggage Support | Customer Service and Travel Support |
| Lost and Found Baggage Assistance | Medical Assistance Coordination |
| Delayed or Damaged Baggage Claims | Wheelchair Assistance |
| Seat Selection and Upgrades | Group Travel Assistance |
| Emirates Skywards Assistance | Corporate Travel Support |
| Special Assistance Services | Wi-Fi and Connectivity Information |
| Unaccompanied Minor Support | Transit and Connecting Flight Assistance |
| Traveling with Infants and Children | Travel Insurance Information |
| Pet Travel Information | Emergency Travel Assistance |
| Visa and Travel Documentation Guidance | Passenger Feedback and Complaint Support |
| Airport Lounge Access Information | Real-Time Flight Status Assistance |
| Priority Boarding Services |
FAQs
Emirates Airlines operates from Terminal 2 at Bole Addis Ababa International Airport.
It’s recommended that you arrive at the airport around 3-4 hours before your Emirates flight takes off.
Yes. You will benefit from online check-in for your flight by doing it at least 48 hours before your flight.
The baggage allowance in Emirates Economy Class varies with the type of fare: 20kg for Special, 25kg for Saver, 30kg for Flex, and 35kg for Flex Plus.
Yes. The amount of free baggage that you can carry depends on your fare and is either based on weight or pieces.