Passengers flying with China Eastern Airlines at Chicago O’Hare International Airport (ORD) should use Terminal 5, where the airline handles all international departures and arrivals.
Services and Facilities Available at China Eastern Airlines Chicago O’Hare International Airport
Flight Reservations and Ticket Booking
Unaccompanied Minor Assistance
Flight Changes and Rebooking
Family and Child Travel Support
Ticket Cancellations
Pet Travel Services
Refund Assistance
Travel Documentation Guidance
Online Check-In Support
Customer Service Desk
Airport Check-In Counters
Security Screening Assistance
Boarding Pass Services
Immigration and Customs Guidance
Self-Service Kiosks
Airport Lounges Information
Baggage Drop-Off
Duty-Free Shopping Access
Baggage Allowance Information
Dining and Refreshment Options
Lost and Found Assistance
Free Airport Wi-Fi
Delayed or Damaged Baggage Support
Charging Stations
Seat Selection Services
Ground Transportation Information
Flight Status Updates
Parking Assistance
Special Assistance for Passengers with Reduced Mobility
