Franjo Tuđman International Airport is one of the busiest airports, and its structure differs from the airports featuring many terminal buildings. Franjo Tuđman International Airport consists of one terminal building that includes departure halls, lounges and piers. In case you need to take off from Franjo Tuđman International Airport with Turkish Airlines, you should first go to the main unified passenger terminal for check-in, and then proceed to the gate after passing through the security checkpoint.
The following guide will help you understand where to check-in, how to save time, what to do upon arrival, how to get to the airport and how to benefit from some amenities before flight.
Complete Contact Details for Turkish Airlines ZAG Terminal
| Airport Name | Franjo Tuđman International Airport |
| Airport Address | Ul. Rudolfa Fizira 21, 10410, Velika Gorica, Croatia |
| ZAG Airport Contact Number | +38514562170 |
| Turkish Airlines Customer Service Number | (800) 874-8875 |
| Airport Code | ZAG |
| Terminal | the main unified passenger terminal |
| Turkish Airlines Arrival Terminal at ZAG | the main unified passenger terminal |
| Turkish Airlines Departures Terminal at ZAG | the main unified passenger terminal |
| Working Hours | 24 hours |
| Turkish Airlines Email Address | customer2@thy.com |
| Official Turkish Airlines Website | https://www.turkishairlines.com/ |
| ZAG Airport Website | http://www.zagreb-airport.hr/ |
| Instagram Page | https://www.instagram.com/turkishairlines/ |
| Youtube Page | https://www.youtube.com/@TurkishAirlines |
| Twitter Page | https://twitter.com/TurkishAirlines |
| Facebook Page | https://www.facebook.com/TurkishAirlines/ |
| Turkish Airlines Flight Status | https://www.turkishairlines.com/en-int/flights/flight-status/ |
| Turkish Airlines Check in | https://www.turkishairlines.com/en-us/flights/manage-booking/ |
What Terminal is Turkish Airlines At ZAG?
Turkish Airlines operates all of its arriving and departing flights from the main unified passenger terminal at Franjo Tuđman International Airport, offering passengers convenient access to check-in, baggage services, security screening, and other essential airport facilities.
Get Map Location For Turkish Airlines Franjo Tuđman International Airport
Franjo Tuđman International Airport is a single terminal so there are no major difficulties getting around. If you are flying with Turkish Airlines, you will need to head to the Turkish Airlines check-in desks located at the main unified passenger terminal. If you wish to check-in online via the Turkish Airlines website first, that is possible and recommended. When traveling to Franjo Tuđman International Airport, please remember to allow enough time to pass through security and passport control. It is also important to be aware that your gate and boarding area may change, so always check your boarding pass and information screens at the airport to ensure you are at the right gate.
Turkish Airlines Check – In and Security Process at ZAG
Franjo Tuđman International Airport has dedicated check-in desks and self-service check-in and ticket desk at the main unified passenger terminal for Turkish Airlines passengers. You may check-in here by dropping off your baggage and collecting your boarding pass.
The fastest way to check-in is online through the official website and application of Turkish Airlines. The process will open before the departure and close a little before the flight, and you will receive your electronic boarding pass allowing you to bypass the line. Make sure to know the schedule for your specific booking.
The length of the security lines at Franjo Tuđman International Airport depends on the time of the day, season and amount of flights departing. Visit the official website of the airport to check the up-to-date information and allow extra time in case of heavy traffic days and international flights. Once through security, you may proceed to your gate.
Arrivals and Baggage Claim at ZAG Terminal
Once you arrive at ZAG, you’ll go through passport control and then customs, where applicable, and finally arrive at baggage claim. The screens on the walls tell you which baggage carousel your luggage will arrive at.
In case of lost or damaged luggage, you must report this problem to the baggage service point before leaving the baggage claim area. Make sure you keep your baggage tag and boarding pass as they will be asked for.
Getting to ZAG Terminal: Travel and Parking
By train: There is a dedicated train station below the airport which takes passengers. Most people choose to use this route due to its cheap and convenient nature.
By bus, taxi, and ride-sharing: All kinds of buses, official taxis, and ride-sharing services operate in Franjo Tuđman International Airport, with dedicated areas in the airport for them. Shuttle buses for hotels are available here as well.
By car: Short- and long-term parking options are available at ZAG. Since prices and availability differ, booking beforehand through the airport’s own websites for parking would be much better and safer, especially during peak holidays.
Services at ZAG Terminal
Franjo Tuđman International Airport provides many facilities for making you feel comfortable while waiting for your flight:
| Information counters | Restaurants and cafes |
| Shops and duty-free outlets | Free Wi-Fi internet access |
| Lounges | Banking services |
| Baggage trolleys | Lost and found services |
| Meeting points | First aid services |
| Nursing & family facilities | Charging stations |
| Hotel information service | Meet-and-greet services |
For all queries related to flight status, flight modifications, cancellations, upgrades, or excess baggage, please refer to the Turkish Airlines counter at the main unified passenger terminal or contact Turkish Airlines directly.
FAQ
Franjo Tuđman International Airport has one terminal building. Check-in for Turkish Airlines is located in the main unified passenger terminal.
Yes. You can check in online via Turkish Airlines website or mobile app to obtain a digital boarding pass.
Baggage drop is at Turkish Airlines Check-in Desks, the main unified passenger terminal.
Yes. Self-service check-in with boarding pass and baggage tags printing is provided by Turkish Airlines in the main unified passenger terminal.
Leave 1 hour before your departure – longer than usual for international flights and when busy. Follow the airline’s advice for your booking & real-time security information from Franjo Tuđman International Airport.
